My Account is the central dashboard where users can manage account details, company profiles, connections, and security settings on VinaOpen. It allows users to monitor activities and optimize their platform experience efficiently.
Users log in using their registered email and personal password. To ensure account security, users are advised to:
Use a strong and unique password
Avoid sharing login credentials
Update passwords regularly
VinaOpen reserves the right to suspend accounts in case of unauthorized access or policy violations.
Within My Account, users can:
Update personal information (name, email, country)
Manage company profile (company name, industry, scale)
Upload verification documents (for suppliers)
Accurate and complete information enhances credibility and partnership opportunities.
Suppliers can:
Add, edit, or remove products
Update images, descriptions, and specifications
Track product views and buyer interest
Regular updates improve visibility and buyer engagement.
Users can:
Search for buyers or suppliers by industry
Send connection requests or inquiries
Manage contacted partner lists
All communications must comply with platform usage rules.
My Account displays:
System notifications
New inquiries
Account and verification status updates
Regular monitoring ensures timely responses and opportunities.
Users can view:
Current service plans
Included benefits
Billing history (if applicable)
All transactions follow VinaOpen’s published policies.
From My Account, users can:
Submit technical support requests
Report account issues
Send complaints or feedback
All information is handled in accordance with the Support Policy & Privacy Policy.
Users are advised to log out after use, especially on shared devices. Account termination requests can be submitted following VinaOpen’s procedures.
VinaOpen reserves the right to update My Account guidelines to reflect system or policy changes. Continued use indicates acceptance of such updates.
