{"id":1007,"date":"2025-10-19T21:24:24","date_gmt":"2025-10-19T14:24:24","guid":{"rendered":"http:\/\/vn-open.123websitedev.com\/?page_id=1007"},"modified":"2026-01-15T12:51:25","modified_gmt":"2026-01-15T05:51:25","slug":"support","status":"publish","type":"page","link":"https:\/\/vinaopen.com\/vi\/support\/","title":{"rendered":"\u1ee6ng h\u1ed9"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1007\" class=\"elementor elementor-1007\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4f54d3f e-flex e-con-boxed e-con e-parent\" data-id=\"4f54d3f\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bdaf24b elementor-widget elementor-widget-heading\" data-id=\"bdaf24b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">H\u01b0\u1edbng d\u1eabn h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-da3e2bc e-flex e-con-boxed e-con e-parent\" data-id=\"da3e2bc\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3ec8ea7 e-n-tabs-none elementor-widget elementor-widget-n-tabs\" data-id=\"3ec8ea7\" data-element_type=\"widget\" data-settings=\"{&quot;tabs_justify_horizontal_mobile&quot;:&quot;stretch&quot;}\" data-widget_type=\"nested-tabs.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-tabs\" data-widget-number=\"65834663\" aria-label=\"C\u00e1c tab. M\u1edf c\u00e1c m\u1ee5c b\u1eb1ng ph\u00edm Enter ho\u1eb7c Space, \u0111\u00f3ng b\u1eb1ng ph\u00edm Escape v\u00e0 \u0111i\u1ec1u h\u01b0\u1edbng b\u1eb1ng c\u00e1c ph\u00edm m\u0169i t\u00ean.\">\n\t\t\t<div class=\"e-n-tabs-heading\" role=\"tablist\">\n\t\t\t\t\t<button id=\"e-n-tab-title-658346631\" class=\"e-n-tab-title\" aria-selected=\"true\" data-tab-index=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"e-n-tab-content-658346631\" style=\"--n-tabs-title-order: 1;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tT\u1ed5ng quan v\u1ec1 h\u1ed7 tr\u1ee3\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-658346632\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-658346632\" style=\"--n-tabs-title-order: 2;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tC\u00e1c k\u00eanh h\u1ed7 tr\u1ee3 ch\u00ednh th\u1ee9c\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-658346633\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-658346633\" style=\"--n-tabs-title-order: 3;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tH\u1ed7 tr\u1ee3 s\u1eed d\u1ee5ng trang web\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-658346634\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"4\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-658346634\" style=\"--n-tabs-title-order: 4;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tH\u1ed7 tr\u1ee3 b\u00e1o gi\u00e1 &amp; y\u00eau c\u1ea7u th\u00f4ng tin\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-658346635\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"5\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-658346635\" style=\"--n-tabs-title-order: 5;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tH\u1ed7 tr\u1ee3 truy\u1ec1n th\u00f4ng\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-658346636\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"6\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-658346636\" style=\"--n-tabs-title-order: 6;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tH\u1ed7 tr\u1ee3 x\u00e1c minh v\u00e0 tin c\u1eady\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-658346637\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"7\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-658346637\" style=\"--n-tabs-title-order: 7;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tX\u1eed l\u00fd ph\u1ea3n h\u1ed3i v\u00e0 khi\u1ebfu n\u1ea1i\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-658346638\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"8\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-658346638\" style=\"--n-tabs-title-order: 8;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tNh\u1eefng h\u1ea1n ch\u1ebf c\u1ee7a s\u1ef1 h\u1ed7 tr\u1ee3\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-658346639\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"9\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-658346639\" style=\"--n-tabs-title-order: 9;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tTh\u1eddi gian ph\u1ea3n h\u1ed3i v\u00e0 tr\u00e1ch nhi\u1ec7m c\u1ee7a ng\u01b0\u1eddi d\u00f9ng\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-6583466310\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"10\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-6583466310\" style=\"--n-tabs-title-order: 10;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tC\u1eadp nh\u1eadt ch\u00ednh s\u00e1ch h\u1ed7 tr\u1ee3\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"e-n-tabs-content\">\n\t\t\t\t<div id=\"e-n-tab-content-658346631\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-658346631\" data-tab-index=\"1\" style=\"--n-tabs-title-order: 1;\" class=\"e-active elementor-element elementor-element-d1c7486 e-con-full e-flex e-con e-child\" data-id=\"d1c7486\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d8e5076 elementor-widget elementor-widget-text-editor\" data-id=\"d8e5076\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2 data-start=\"358\" data-end=\"411\"><strong data-start=\"361\" data-end=\"411\">1. T\u1ed5ng quan v\u1ec1 h\u1ed7 tr\u1ee3<\/strong><\/h2>\n<p data-start=\"413\" data-end=\"743\">C\u00e1i <strong data-start=\"925\" data-end=\"953\">D\u1ecbch v\u1ee5 h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng<\/strong> c\u1ee7a <strong data-start=\"957\" data-end=\"969\">VinaOpen<\/strong> H\u1ec7 th\u1ed1ng \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 \u0111\u1ed3ng h\u00e0nh c\u00f9ng ng\u01b0\u1eddi d\u00f9ng trong su\u1ed1t h\u00e0nh tr\u00ecnh s\u1eed d\u1ee5ng n\u1ec1n t\u1ea3ng. Ch\u00fang t\u00f4i cung c\u1ea5p c\u00e1c k\u00eanh h\u1ed7 tr\u1ee3 ch\u00ednh th\u1ee9c \u0111\u1ec3 h\u1ed7 tr\u1ee3 gi\u1ea3i \u0111\u00e1p th\u1eafc m\u1eafc, h\u01b0\u1edbng d\u1eabn s\u1eed d\u1ee5ng, b\u00e1o c\u00e1o s\u1ef1 c\u1ed1 v\u00e0 t\u1ea1o \u0111i\u1ec1u ki\u1ec7n giao ti\u1ebfp gi\u1eefa c\u00e1c b\u00ean. <strong data-start=\"1171\" data-end=\"1181\">ng\u01b0\u1eddi mua<\/strong> V\u00e0 <strong data-start=\"1186\" data-end=\"1199\">nh\u00e0 cung c\u1ea5p<\/strong> m\u1ed9t c\u00e1ch minh b\u1ea1ch v\u00e0 hi\u1ec7u qu\u1ea3.<\/p>\n<p><\/p>\n<p data-start=\"1240\" data-end=\"1398\">VinaOpen \u0111\u00f3ng vai tr\u00f2 l\u00e0 <strong data-start=\"1260\" data-end=\"1285\">n\u1ec1n t\u1ea3ng trung gian<\/strong> v\u00e0 kh\u00f4ng tr\u1ef1c ti\u1ebfp tham gia v\u00e0o c\u00e1c giao d\u1ecbch th\u01b0\u01a1ng m\u1ea1i, nh\u01b0ng cung c\u1ea5p h\u1ed7 tr\u1ee3 trong ph\u1ea1m vi ho\u1ea1t \u0111\u1ed9ng c\u1ee7a m\u00ecnh.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-658346632\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-658346632\" data-tab-index=\"2\" style=\"--n-tabs-title-order: 2;\" class=\"elementor-element elementor-element-8621fcd e-con-full e-flex e-con e-child\" data-id=\"8621fcd\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-517a29f elementor-widget elementor-widget-text-editor\" data-id=\"517a29f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2 data-start=\"1405\" data-end=\"1469\"><strong data-start=\"1408\" data-end=\"1469\">2. C\u00e1c k\u00eanh h\u1ed7 tr\u1ee3 ch\u00ednh th\u1ee9c<\/strong><\/h2><p data-start=\"1471\" data-end=\"1541\">Ng\u01b0\u1eddi d\u00f9ng c\u00f3 th\u1ec3 li\u00ean h\u1ec7 v\u1edbi b\u1ed9 ph\u1eadn h\u1ed7 tr\u1ee3 c\u1ee7a VinaOpen qua:<\/p><ul data-start=\"1821\" data-end=\"1936\"><li data-start=\"1821\" data-end=\"1860\"><p data-start=\"1823\" data-end=\"1860\">Trang web <strong data-start=\"1831\" data-end=\"1852\">Li\u00ean h\u1ec7 \/ H\u1ed7 tr\u1ee3<\/strong> bi\u1ec3u m\u1eabu<\/p><\/li><li data-start=\"1861\" data-end=\"1887\"><p data-start=\"1863\" data-end=\"1887\">Email h\u1ed7 tr\u1ee3 ch\u00ednh th\u1ee9c<\/p><\/li><li data-start=\"1888\" data-end=\"1936\"><p data-start=\"1890\" data-end=\"1936\">C\u00e1c k\u00eanh h\u1ed7 tr\u1ee3 c\u00f3 s\u1eb5n trong m\u1ee5c T\u00e0i kho\u1ea3n c\u1ee7a t\u00f4i<\/p><\/li><\/ul><p data-start=\"1938\" data-end=\"2036\">T\u1ea5t c\u1ea3 c\u00e1c y\u00eau c\u1ea7u ph\u1ea3i \u0111\u01b0\u1ee3c g\u1eedi qua c\u00e1c k\u00eanh ch\u00ednh th\u1ee9c \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o x\u00e1c minh v\u00e0 b\u1ea3o m\u1eadt d\u1eef li\u1ec7u.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-658346633\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-658346633\" data-tab-index=\"3\" style=\"--n-tabs-title-order: 3;\" class=\"elementor-element elementor-element-1df1289 e-con-full e-flex e-con e-child\" data-id=\"1df1289\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-adb7d5a elementor-widget elementor-widget-text-editor\" data-id=\"adb7d5a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2 data-start=\"2043\" data-end=\"2099\"><strong data-start=\"2046\" data-end=\"2099\">3. H\u1ed7 tr\u1ee3 s\u1eed d\u1ee5ng trang web<\/strong><\/h2><p data-start=\"2101\" data-end=\"2155\">VinaOpen h\u1ed7 tr\u1ee3:<\/p><ul data-start=\"2530\" data-end=\"2722\"><li data-start=\"2530\" data-end=\"2577\"><p data-start=\"2532\" data-end=\"2577\">\u0110\u0103ng k\u00fd t\u00e0i kho\u1ea3n, \u0111\u0103ng nh\u1eadp v\u00e0 qu\u1ea3n l\u00fd<\/p><\/li><li data-start=\"2578\" data-end=\"2618\"><p data-start=\"2580\" data-end=\"2618\">C\u1eadp nh\u1eadt th\u00f4ng tin c\u00e1 nh\u00e2n v\u00e0 c\u00f4ng ty<\/p><\/li><li data-start=\"2619\" data-end=\"2654\"><p data-start=\"2621\" data-end=\"2654\">Danh s\u00e1ch s\u1ea3n ph\u1ea9m (d\u00e0nh cho nh\u00e0 cung c\u1ea5p)<\/p><\/li><li data-start=\"2655\" data-end=\"2692\"><p data-start=\"2657\" data-end=\"2692\">T\u00ecm ki\u1ebfm ng\u01b0\u1eddi mua ho\u1eb7c nh\u00e0 cung c\u1ea5p<\/p><\/li><li data-start=\"2693\" data-end=\"2722\"><p data-start=\"2695\" data-end=\"2722\">H\u01b0\u1edbng d\u1eabn v\u1ec1 c\u00e1c t\u00ednh n\u0103ng c\u1ee7a n\u1ec1n t\u1ea3ng<\/p><\/li><\/ul><p data-start=\"2724\" data-end=\"2814\">Nh\u00e2n vi\u00ean h\u1ed7 tr\u1ee3 kh\u00f4ng th\u1ef1c hi\u1ec7n c\u00e1c thao t\u00e1c thay m\u1eb7t ng\u01b0\u1eddi d\u00f9ng m\u00e0 ch\u1ec9 cung c\u1ea5p h\u01b0\u1edbng d\u1eabn t\u1eebng b\u01b0\u1edbc.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-658346634\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-658346634\" data-tab-index=\"4\" style=\"--n-tabs-title-order: 4;\" class=\"elementor-element elementor-element-f100e65 e-con-full e-flex e-con e-child\" data-id=\"f100e65\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dbc733a elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"dbc733a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2 data-start=\"2043\" data-end=\"2099\"><strong data-start=\"2046\" data-end=\"2099\">4. H\u1ed7 tr\u1ee3 b\u00e1o gi\u00e1 v\u00e0 gi\u1ea3i \u0111\u00e1p th\u1eafc m\u1eafc<\/strong><\/h2>\n<p data-start=\"3262\" data-end=\"3330\">Trong qu\u00e1 tr\u00ecnh b\u00e1o gi\u00e1 v\u00e0 t\u00ecm hi\u1ec3u y\u00eau c\u1ea7u, VinaOpen h\u1ed7 tr\u1ee3:<\/p><ul data-start=\"3331\" data-end=\"3504\">\n<li data-start=\"3331\" data-end=\"3383\">\n<p data-start=\"3333\" data-end=\"3383\">H\u01b0\u1edbng d\u1eabn v\u1ec1 c\u00e1ch g\u1eedi y\u00eau c\u1ea7u b\u00e1o gi\u00e1 \u0111\u00fang c\u00e1ch<\/p>\n<\/li>\n<li data-start=\"3384\" data-end=\"3443\">\n<p data-start=\"3386\" data-end=\"3443\">T\u1ea1o \u0111i\u1ec1u ki\u1ec7n thu\u1eadn l\u1ee3i cho vi\u1ec7c giao ti\u1ebfp gi\u1eefa ng\u01b0\u1eddi mua v\u00e0 nh\u00e0 cung c\u1ea5p.<\/p>\n<\/li>\n<li data-start=\"3444\" data-end=\"3504\">\n<p data-start=\"3446\" data-end=\"3504\">Gi\u1ea3i th\u00edch th\u00f4ng tin li\u00ean quan \u0111\u1ebfn b\u00e1o gi\u00e1 tr\u00ean n\u1ec1n t\u1ea3ng.<\/p>\n<\/li>\n<\/ul><p data-start=\"2101\" data-end=\"2155\">\n\n<\/p><p data-start=\"3506\" data-end=\"3627\">Vi\u1ec7c \u0111\u00e0m ph\u00e1n gi\u00e1 c\u1ea3, \u0111i\u1ec1u kho\u1ea3n th\u01b0\u01a1ng m\u1ea1i, ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n v\u00e0 th\u1ecfa thu\u1eadn giao h\u00e0ng s\u1ebd \u0111\u01b0\u1ee3c x\u1eed l\u00fd. <strong data-start=\"3598\" data-end=\"3626\">tr\u1ef1c ti\u1ebfp gi\u1eefa c\u00e1c b\u00ean<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-658346635\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-658346635\" data-tab-index=\"5\" style=\"--n-tabs-title-order: 5;\" class=\"elementor-element elementor-element-a43037e e-con-full e-flex e-con e-child\" data-id=\"a43037e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eb7e76c elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"eb7e76c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2 data-start=\"2043\" data-end=\"2099\"><strong data-start=\"2046\" data-end=\"2099\">5. H\u1ed7 tr\u1ee3 truy\u1ec1n th\u00f4ng<\/strong><\/h2><p data-start=\"4060\" data-end=\"4129\">VinaOpen h\u1ed7 tr\u1ee3 giao ti\u1ebfp chuy\u00ean nghi\u1ec7p v\u00e0 an to\u00e0n b\u1eb1ng c\u00e1ch:<\/p><ul data-start=\"4130\" data-end=\"4268\"><li data-start=\"4130\" data-end=\"4170\"><p data-start=\"4132\" data-end=\"4170\">Duy tr\u00ec h\u1ec7 th\u1ed1ng nh\u1eafn tin \u1ed5n \u0111\u1ecbnh<\/p><\/li><li data-start=\"4171\" data-end=\"4213\"><p data-start=\"4173\" data-end=\"4213\">Nh\u1eadn \u0111\u01b0\u1ee3c b\u00e1o c\u00e1o v\u1ec1 c\u00e1c vi ph\u1ea1m ch\u00ednh s\u00e1ch<\/p><\/li><li data-start=\"4214\" data-end=\"4268\"><p data-start=\"4216\" data-end=\"4268\">H\u1ed7 tr\u1ee3 x\u00e1c minh th\u00f4ng tin li\u00ean l\u1ea1c khi c\u1ea7n thi\u1ebft.<\/p><\/li><\/ul><p data-start=\"3262\" data-end=\"3330\">Ng\u01b0\u1eddi d\u00f9ng c\u00f3 tr\u00e1ch nhi\u1ec7m tu\u00e2n th\u1ee7 c\u00e1c quy t\u1eafc v\u1ec1 giao ti\u1ebfp v\u00e0 \u1ee9ng x\u1eed kinh doanh.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-658346636\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-658346636\" data-tab-index=\"6\" style=\"--n-tabs-title-order: 6;\" class=\"elementor-element elementor-element-23e2048 e-con-full e-flex e-con e-child\" data-id=\"23e2048\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2106886 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"2106886\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2 data-start=\"2043\" data-end=\"2099\"><strong data-start=\"2046\" data-end=\"2099\">6. H\u1ed7 tr\u1ee3 x\u00e1c minh v\u00e0 tin c\u1eady<\/strong><\/h2><p data-start=\"4694\" data-end=\"4722\">VinaOpen h\u1ed7 tr\u1ee3:<\/p><ul data-start=\"4723\" data-end=\"4829\"><li data-start=\"4723\" data-end=\"4758\"><p data-start=\"4725\" data-end=\"4758\">Quy tr\u00ecnh x\u00e1c minh nh\u00e0 cung c\u1ea5p<\/p><\/li><li data-start=\"4759\" data-end=\"4793\"><p data-start=\"4761\" data-end=\"4793\">Hi\u1ec3n th\u1ecb tr\u1ea1ng th\u00e1i x\u00e1c minh<\/p><\/li><li data-start=\"4794\" data-end=\"4829\"><p data-start=\"4796\" data-end=\"4829\">Gi\u1ea3i th\u00edch v\u1ec1 c\u00e1c ch\u1ec9 s\u1ed1 tin c\u1eady<\/p><\/li><\/ul><p data-start=\"4060\" data-end=\"4129\">\u00a0<\/p><p data-start=\"4831\" data-end=\"4894\">Vi\u1ec7c x\u00e1c minh kh\u00f4ng thay th\u1ebf cho qu\u00e1 tr\u00ecnh th\u1ea9m \u0111\u1ecbnh \u0111\u1ed9c l\u1eadp c\u1ee7a ng\u01b0\u1eddi d\u00f9ng.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-658346637\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-658346637\" data-tab-index=\"7\" style=\"--n-tabs-title-order: 7;\" class=\"elementor-element elementor-element-ec62f9d e-con-full e-flex e-con e-child\" data-id=\"ec62f9d\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5cf2763 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"5cf2763\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2 data-start=\"2043\" data-end=\"2099\"><strong data-start=\"2046\" data-end=\"2099\">7. X\u1eed l\u00fd ph\u1ea3n h\u1ed3i v\u00e0 khi\u1ebfu n\u1ea1i<\/strong><\/h2><p data-start=\"5242\" data-end=\"5288\">Ng\u01b0\u1eddi d\u00f9ng c\u00f3 th\u1ec3 g\u1eedi ph\u1ea3n h\u1ed3i v\u1ec1:<\/p><ul data-start=\"5289\" data-end=\"5368\"><li data-start=\"5289\" data-end=\"5315\"><p data-start=\"5291\" data-end=\"5315\">Th\u00f4ng tin kh\u00f4ng ch\u00ednh x\u00e1c<\/p><\/li><li data-start=\"5316\" data-end=\"5337\"><p data-start=\"5318\" data-end=\"5337\">Vi ph\u1ea1m ch\u00ednh s\u00e1ch<\/p><\/li><li data-start=\"5338\" data-end=\"5368\"><p data-start=\"5340\" data-end=\"5368\">C\u00e1c v\u1ea5n \u0111\u1ec1 v\u1ec1 tr\u1ea3i nghi\u1ec7m n\u1ec1n t\u1ea3ng<\/p><\/li><\/ul><p data-start=\"4694\" data-end=\"4722\">\u00a0<\/p><p data-start=\"5370\" data-end=\"5452\">VinaOpen x\u1eed l\u00fd c\u00e1c khi\u1ebfu n\u1ea1i n\u1ed9i b\u1ed9 nh\u01b0ng kh\u00f4ng gi\u1ea3i quy\u1ebft c\u00e1c tranh ch\u1ea5p th\u01b0\u01a1ng m\u1ea1i.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-658346638\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-658346638\" data-tab-index=\"8\" style=\"--n-tabs-title-order: 8;\" class=\"elementor-element elementor-element-4378397 e-con-full e-flex e-con e-child\" data-id=\"4378397\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cb1cf1a elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"cb1cf1a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2 data-start=\"2043\" data-end=\"2099\"><strong data-start=\"2046\" data-end=\"2099\">8. Nh\u1eefng h\u1ea1n ch\u1ebf c\u1ee7a s\u1ef1 h\u1ed7 tr\u1ee3<\/strong><\/h2><p data-start=\"5741\" data-end=\"5773\">VinaOpen <strong data-start=\"5760\" data-end=\"5772\">kh\u00f4ng<\/strong>:<\/p><ul data-start=\"5774\" data-end=\"5883\"><li data-start=\"5774\" data-end=\"5813\"><p data-start=\"5776\" data-end=\"5813\">\u0110\u00e0m ph\u00e1n gi\u00e1 c\u1ea3 thay m\u1eb7t ng\u01b0\u1eddi d\u00f9ng<\/p><\/li><li data-start=\"5814\" data-end=\"5850\"><p data-start=\"5816\" data-end=\"5850\">\u0110\u1ea3m b\u1ea3o thanh to\u00e1n ho\u1eb7c giao h\u00e0ng<\/p><\/li><li data-start=\"5851\" data-end=\"5883\"><p data-start=\"5853\" data-end=\"5883\">Gi\u1ea3i quy\u1ebft tranh ch\u1ea5p h\u1ee3p \u0111\u1ed3ng<\/p><\/li><\/ul><p data-start=\"5242\" data-end=\"5288\">\u00a0<\/p><p data-start=\"5885\" data-end=\"5939\">Ng\u01b0\u1eddi d\u00f9ng v\u1eabn ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 m\u1ecdi quy\u1ebft \u0111\u1ecbnh th\u01b0\u01a1ng m\u1ea1i.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-658346639\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-658346639\" data-tab-index=\"9\" style=\"--n-tabs-title-order: 9;\" class=\"elementor-element elementor-element-e6c18ef e-con-full e-flex e-con e-child\" data-id=\"e6c18ef\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2ea4535 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"2ea4535\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2 data-start=\"2043\" data-end=\"2099\"><strong data-start=\"2046\" data-end=\"2099\">9. Th\u1eddi gian ph\u1ea3n h\u1ed3i v\u00e0 tr\u00e1ch nhi\u1ec7m c\u1ee7a ng\u01b0\u1eddi d\u00f9ng<\/strong><\/h2><p data-start=\"6214\" data-end=\"6365\">VinaOpen c\u1ed1 g\u1eafng ph\u1ea3n h\u1ed3i trong khung th\u1eddi gian h\u1ee3p l\u00fd d\u1ef1a tr\u00ean \u0111\u1ed9 ph\u1ee9c t\u1ea1p c\u1ee7a y\u00eau c\u1ea7u. Ng\u01b0\u1eddi d\u00f9ng ph\u1ea3i h\u1ee3p t\u00e1c v\u00e0 cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7 th\u00f4ng tin.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-6583466310\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-6583466310\" data-tab-index=\"10\" style=\"--n-tabs-title-order: 10;\" class=\"elementor-element elementor-element-7d69c48 e-con-full e-flex e-con e-child\" data-id=\"7d69c48\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-16e970c elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"16e970c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2 data-start=\"2043\" data-end=\"2099\"><strong data-start=\"2046\" data-end=\"2099\">10. C\u1eadp nh\u1eadt Ch\u00ednh s\u00e1ch H\u1ed7 tr\u1ee3<\/strong><\/h2>\n<p data-start=\"6214\" data-end=\"6365\">C\u00e1c h\u01b0\u1edbng d\u1eabn h\u1ed7 tr\u1ee3 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt \u0111\u1ec3 ph\u1ea3n \u00e1nh nh\u1eefng thay \u0111\u1ed5i v\u1ec1 h\u1ec7 th\u1ed1ng ho\u1eb7c ch\u00ednh s\u00e1ch. Vi\u1ec7c ti\u1ebfp t\u1ee5c s\u1eed d\u1ee5ng \u0111\u1ed3ng ngh\u0129a v\u1edbi vi\u1ec7c b\u1ea1n ch\u1ea5p nh\u1eadn.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Customer Support Guide Support Overview Official Support Channels Website Usage Support Quotation &amp; Inquiry Support Communication Support Verification &amp; Trust Support Feedback &amp; Complaint Handling Limitations of Support Response Time &amp; User Responsibility Support Policy Updates 1. Support Overview The Customer Support Service of VinaOpen is designed to accompany users throughout their platform journey. We [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1007","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.9 (Yoast SEO v20.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Support - VinaOpen<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support\" \/>\n<meta property=\"og:description\" content=\"Customer Support Guide Support Overview Official Support Channels Website Usage Support Quotation &amp; Inquiry Support Communication Support Verification &amp; Trust Support Feedback &amp; Complaint Handling Limitations of Support Response Time &amp; User Responsibility Support Policy Updates 1. 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We [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/vinaopen.com\/vi\/support\/\" \/>\n<meta property=\"og:site_name\" content=\"VinaOpen\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-15T05:51:25+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u01af\u1edbc t\u00ednh th\u1eddi gian \u0111\u1ecdc\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 ph\u00fat\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/vinaopen.com\/support\/\",\"url\":\"https:\/\/vinaopen.com\/support\/\",\"name\":\"Support - VinaOpen\",\"isPartOf\":{\"@id\":\"https:\/\/vinaopen.com\/#website\"},\"datePublished\":\"2025-10-19T14:24:24+00:00\",\"dateModified\":\"2026-01-15T05:51:25+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/vinaopen.com\/support\/#breadcrumb\"},\"inLanguage\":\"vi\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/vinaopen.com\/support\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/vinaopen.com\/support\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/vinaopen.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Support\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/vinaopen.com\/#website\",\"url\":\"https:\/\/vinaopen.com\/\",\"name\":\"VinaOpen\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/vinaopen.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/vinaopen.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"vi\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/vinaopen.com\/#organization\",\"name\":\"VinaOpen\",\"url\":\"https:\/\/vinaopen.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"vi\",\"@id\":\"https:\/\/vinaopen.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/vinaopen.com\/wp-content\/uploads\/2025\/10\/VINAOPEN-02-2.png\",\"contentUrl\":\"https:\/\/vinaopen.com\/wp-content\/uploads\/2025\/10\/VINAOPEN-02-2.png\",\"width\":1920,\"height\":481,\"caption\":\"VinaOpen\"},\"image\":{\"@id\":\"https:\/\/vinaopen.com\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Support - VinaOpen","robots":{"index":"noindex","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"vi_VN","og_type":"article","og_title":"Support","og_description":"Customer Support Guide Support Overview Official Support Channels Website Usage Support Quotation &amp; Inquiry Support Communication Support Verification &amp; Trust Support Feedback &amp; Complaint Handling Limitations of Support Response Time &amp; User Responsibility Support Policy Updates 1. 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